Tag: #CustomerExperience

Year on Year Retail Sector Challenges

2020:Retail Market Challenges in India

Indian Retail Market is one of the fastest-growing in the world. The Indian Retail industry is expected to reach Rs.76.87 lakh crore in 2020, says ibef.org report. India ranks 63 as per World Bank’s doing business publication 2020. Also, the United Nation’s Trade and Development’s Business-to-Consumer (B2C) E-commerce Index-2019 gives 73rd Rank. Importantly the Indian…
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Customer-Experience

Customer-Experience: Different Enrichment Ways

Customer Experience Plays Important Role in gaining Loyal Customer Base… and strategies Retail outlets should adopt to win customers is portrayed….