How Self-Serve Kiosks (SSK) help Food & Beverage Industry in 2021
Friends your office can be indefinitely locked down, You can be house locked, you can skip the gym, school, college, entertainment but ‘locking’ your tummy is next to impossible isn’t it? Yes, as long as you are alive breathing, eating, drinking, and metabolism cannot be halted; no matter you Work From Home, Work From Office, or Work From Car. Let us come to the point- any industry can come to halt except Food & Beverages industry. So, This aidio blog post explores How important it is for a QSR owner to enable the customers with Frictionless Digital cash counter, especially post COVID19. Come let us explore the Self-Serve Kiosks (SSK) for Food & Beverage Industry…
Self-Serve Kiosks: An Overview
Self-Serve Kiosks are self-contained machines comprising of hardware and software to serve customers to buy goods/services of their choice and pay by digital means like UPI Apps, Credit Cards, or Debit Cards.
Basically, they enhance the convenience of customers shopping during peak hours at Fast food restaurants or at any shopping outlets. Most importantly these kiosks shorten customer wait times and also enhances revenue through up and cross-selling.
Important takeaways from a Self-Serve Kiosks in Food & Beverage Industry perspective are:
- Help maintain Social distancing in these Pandemic times
- Cost-effective solution through reduced overheads as it is a one-time investment
- Increase Revenue as up-and cross-sales is bound to increase with automated solutions
- Offers Pleasure of Discovery for the User
Self-Serve Kiosks, Automation, and Advantages for Food & Beverage Industry
- Hassle-Free Order Placing: if you are operating the most popular pub or restaurant in the town and if order placing during weekends is cumbersome for both suppliers and customers. You can install Self-Serve Kiosks to accept orders relieving both customers and staff from hassles.
- Dynamic Menus: are not simple digital menus they can serve similar to the way Amazon prime or Netflix menus adapt based on the user’s movie choice. In simple they can adapt or update the menu wrt to the time of the day.
- Escaping the Queue Chaos: when you are at a concert or a stadium watching your favourite show or game avoiding crowded food counters is possible with Self-Serve Kiosks installed at strategic places. 30% of customers prefer to order from a kiosk versus a cashier if the lines were of equal length
- Personalization at its Best In fact many customers do not hesitate to share extra data in exchange for highly personalized service. Restaurants can provide better-personalized services to their loyal customers with well-designed data analytics features embedded in Self-Serve Kiosks.
- Paying Bills is Enjoyable :The convenience of digital payment through self-serve kiosks makes bill payment an enjoyable experience.
- Utilize Automated Marketing Benefits From a Marketing manager’s point of view, AI and data-driven campaigns can bring increased revenue to the restaurants.
Say for instance Raj a customer spends on an average Rs.1000 per visit in a week. The AI-enabled kiosk can trigger this data to the marketing manager. The marketing manager can offer Rs. 500 redeem-coupon that expires within a week. By this Raj will be lured to visit the restaurant for the second time in a week.
Use Cases of Automation in the Food & Beverage Industry
- McDonald’s has completely changed its Food Delivery methods by embracing technology. They have launched improved apps in more than 20,000 restaurants allowing customers to avoid the lines at the counters and at the drive-thrus.
- Taco Bell is allowing Ordering with apps and AI Chatbots
- Wendy’s has come up with an Automatic Kiosks and a New App
- Subway a sandwich chain restaurant embraces AI Bots for Ordering
Why Choose Aidio Self-Serve Kiosks solutions for your Food & Beverage Industry
Aidio Self-Serve Kiosks are ‘Make in India’ products with both the hardware and software solutions provided by Bengaluru-based Aiddition Technologies Private limited.
Salient features of Aidio Self-Serve Kiosks are:
- Easy to set up and Plug & Play Device: Operating the Self-Serve kiosks is definitely not rocket science.
- Reduces the Operation cost of the Restaurant.
- With Insured Hardware, no headache of maintenance for you.
- Also has a service network across India.
- Hassle-free payment: Enabled with UPI payment option.
- Kiosks as a Service Model: So, No Need for upfront investment in the Hardware. The Kiosks are available for QSRs at a price as low as Rs.150 per day. Thus, Offering small restaurants an accessible business model.
- Moreover, The Aidio simple kiosk can revolutionize the self-service kiosk Indian market and is possessing rich features like the Mcdonald kiosk.
- Furthermore, The Aidio team offers 24/7 Self-Service Kiosk Service as the product is homegrown and Aiddition technologies are in the space of touchscreen kiosk manufacturer domain for nearly a decade.
- In addition, Kiosk Cash is an emerging concept with UPI-based digital payments getting popular even in tier-2 and tier-3 cities of India.
- Also, Aidio and its parent company Aiddition technologies Private Limited is one of the leading self-service kiosks manufacturers in India. Thus, Aidio-SelfServe Kiosks is a reliable product by any standards.
- Furthermore, Preference is for Self-Serve Kiosks.
- Fuels Upsell and Cross-Sell Feature: Existing customers have a 12 to 18% increase in orders.
- The Self-Service Kiosk cost is affordable for those who wish to go for upright purchase. for details contact us
Wish you a happy and successful food serving mission!!!
References
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