Why In-Store Customer Experience (ICX) is Important?
Why Aidio ICX Suite?
Aidio ICX Suite comes as a complete package to Brands/Retailers by offering valuable In-store interactive marketing and customer behavioral tracking tools.
Interactive Digital Signage
Aidio Interactive Digital Signage is designed to deliver an amazing retail shopping experience for customers by attracting them to engage with products. Allows customers to touch, swipe and interact with display, boost sales and attract potential customers.
Store Front
Give the customers a chance to have Physical and online retail shopping experience under the same roof. In-complete product information on the floor, leading to poor closure of sales. Let customers browse all the products with a single touch. Enable Scan & Learn mechanism using Bar-code / RFID reader integration. Build customer personalization by keeping track of In-store customer activity.
Feedback Management
Build customer personalization with valuable feedback. Aidio ICX Suite Prompts customers to express their shopping experiences, with customizable feedback forms, real-time reporting, in-depth analysis and instant alerts. Aids retailers in brand building, improve quality of service and enhance shopping experience.
Get in Touch Campaigning
Enhance customer relationship by sending regular E-mail/SMS campaigns based on customer’s tracked In-store activity, Leading to increased customer returning rate and sales.
Sensor Based People Tracking
As smart sensor network provides footfall count with a measure of occupancy without affecting customer’s privacy. Common business outcomes are- Shopper Traffic to store (#Visitors), Calculate conversion rate against Marketing rate, Optimize Customer to Employee ratio, Proximity Traffic (% Capture Rate), In-store Product Positioning (Path to Purchase).
