Self-Serve Medical Kiosks for Healthcare Industry (Benefits and Case Studies)

Self Service Kiosks in general help the service industry to deliver the required services with no or minimal human interaction. The current pandemic-affected world has made us realize the importance of minimal human intervention in all service sectors; Medical Industry is no exception.  In this context, Medical Kiosks are playing a vital role in the Healthcare sector and Pharmacies are also relying on Automated End-to-End Drug Delivery System for patients.  so this aidio Blog post on Self-Serve Medical Kiosks for Healthcare Industry discusses case studies, benefits, and features of Kiosks. 

Table of Contents

1. What are Medical Kiosks
2. Generic Types of Medical Kiosks
3. Benefits of Self-Serve Kiosks in Healthcare
4. Features: Self-Serve Medical Kiosks
5. Case Studies

What are Medical Kiosks

So, First and foremost, let us start this post by defining Medical Kiosks: They are Computerized Units that perform various tasks starting from a simple Check-In and Check-Out for patients to more complex ones that can perform basic disease diagnostic tests and even dispense medicines. In nutshell, they are Interactive Kiosks.

Generic Types of Medical Kiosks

Usually 2 types of Self-Serve Medical Kiosks are in operation:

1. Patient Facing Kiosks
2. Professional Data Feeding Kiosks

Patient-facing Kiosks are used to dispense medicine or to enable patients to check-in, register, or make payments for various services availed. Furthermore, Tele-Medicine is catered through these Patient facing kiosks.

Medical Practitioners and healthcare executives at hospitals key in important information pertaining to all patients through Professional Data Entry/Feeding Kiosks. These data are stored in centralized servers to deliver one-on-one service to all patients in advanced healthcare practicing countries.

Benefits of Self-Serve Kiosks in HealthCare

Furthermore, focusing on vital benefits Self-Serve Kiosks in Healthcare Industry provides many of them:

• Improved accessibility to all services offered to patients
• Enhancement in the quality of healthcare
• Next, Streamlining of the administrative system
• Further, Minimizing the overheads
• Furthermore, Effectively managing the patient database
• Subsequently, Enhancing accuracy and accountability
• Moreover can work as way-finding kiosks in Big Hospitals
• Also, they play the role of biometric kiosks that can take measurements and help patients make more informed decisions.

Features: Self-Serve Medical Kiosks

• Digital forms – enabling patients to self-check-in or place Medicine orders
• Check-in Module –facial recognition-based software for preregistration
• Card reader – for patients to key in private health data
• Camera – for facial recognition and telehealth video calls
• Payment options – enabling  payment for consultations/Medicines/Other Services
• UV-C Disinfection– Uses motion-sensing technology for disinfecting touch points – UV-C is effective for sanitizing the interactive devices particularly during COVID-19 kind of situations
• IR Temperature sensing– Temperature sensing for staff and visitors for monitoring all the human resources and visitors
• Label Printing– Print labels that enabling access to specific areas of a hospital/medical center

Popular Medical Kiosks in 2021

Self-service Pharmacy Kiosks

Dispense the Medicines through a centralized system. So, no human intervention involved in the entire process.

Tele Medicine/ Video Conference/ Doctor Appointments

Carry out remote counseling and diagnosis of patients through these Interactive Kiosks. So, Helps in minimal Physical Human Interaction

Hospital check-in and check-out Kiosks

Enable patients to check in and check out of the hospital and avail services as per their needs. So, Operational efficiency is improved and hassles are eliminated.

Case Studies

Further, we have two case studies of Medical Kiosks. The first one is Automated Pharmacy and the second is Aidio-Med Aid Display Kiosks.

Centralized 24/7 Pharmacy Kiosks

The operation of an automated Medicine Dispensing Kiosk comprises a sophisticated computerized system. Also based on Cloud Platforms and Self-Service Kiosks appended in the form of a Medicine dispensing unit.

The Steps Involved in Pharmacy Dispensing Unit are :

1. A doctor gives Doctor’s Prescription commonly referred to as Rx prescription to the Pharmacy via electronic means
2. Next, a pharmacist processes the Rx order and forwards it through the centralized Cloud-Based System
3. Further, A Pharmacist Processes the Rx prescription
4. Finally, the Patient can collect medicines via Kiosk

Aidio Healthcare Kiosks

Aidio is a pioneer in Kiosks solutions. So far Aidio has created Kiosks for a wide array of sectors like Food & Beverages,, Retail Outlets, Educational Institutes, and Healthcare sectors. Moreover, Aidio Healthcare Kiosks have a plethora of use cases in a diversified country like India. Also, important ones listed for you.

Few Use Cases

Use Case-1:

Technology Enablement of Rural Primary Healthcare Centres (PHC): The Primary Healthcare Centres located in remote places of India lack access to specialist doctors. so, the Aidio Healthcare Kiosks enables patients to connect to the specialists located in urban hospitals and seek expert opinion on their health conditions.

Use Case-2:

24/7 Medicine Dispensers: Multi-speciality hospitals function round the clock to treat emergency cases. Thus, Aidio Healthcare Kiosks facilitates 24/7 pharmacy with minimal human intervention.

Use Case-3:

Corporate and Industry Hubs can deploy Aidio Healthcare Kiosks to serve as vital parameters measuring instruments by recording body temperature, heartbeat, and pulse rate. Besides, It can function as First-Aid Medical Kiosk in the workplace and public places.

Summary

In the post-pandemic world, Medical Kiosks are definitely going to play a significant role in restructuring the way hospitals and healthcare centers function. Thus, Medical Kiosks like 24/7 Pharmacy Kiosks and Aidio-Med Aid Displays will occupy space in every healthcare facility across the globe ensuring minimal human-to-human interaction with automated features to carry out medical activities.

References

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