How Retail Stores Implement Endless Aisles with Self-Serve Kiosks?

Retail stores- both online and brick-and-mortar have their own challenges and limitations when addressing the pain points of the customers. The eCommerce stores experience the advantage of a better customer retention rate. Whereas the brick-and-mortar counterpart provides the advantage to test the product before ordering. To get the best out of both models, the Omnichannel approach is the best option. Endless aisles for retail stores are a trending topic currently.

The omnichannel model is what customers are embracing nowadays: they offer the best features of both in-stores and online stores. Moreover, Endless Aisles provide customers the dual advantage of placing an order in online mode while shopping at physical stores. This blog post explores effective ways to implement endless aisles through Self-Serve Kiosks.

Endless Aisles for Retail: A Bird’s Eye View

“Buy in-store and ship to the customer” is the concept of Endless Aisles. For example, you visit an In-stores and find out that the product you are looking for is out-of-stock. The stores enable you to still place the order and will ship the product to your home.

Endless Aisles ensure your retail stores sell all the products you have online through physical stores. Also, it transforms your sales executives into brand ambassadors by providing them access to in-depth product information.

Endless Aisles bring in a lot of benefits to retail stores, salient ones are:

Minimize the Store Inventory:

With endless aisles, you can avoid the risk of stocking a huge inventory at all physical outlets. Instead, you can maintain inventory at the warehouse and ship to customers on demand.

Building Customer Loyalty:

Your customer will not go elsewhere in search of a product. Since you provide them with a huge range of products similar to an eCommerce site. In addition, they have the advantage to test the product quality firsthand at stores. Thus, increasing customer loyalty. Research says such an omnichannel strategy appeals to 73% of shoppers worldwide.

Reduce Product Returns:

Research reveals that online sellers experience 11% more returns than brick mortar stores. The reason is customers will fail to capture product quality with precision in online mode. 

Flexibility for Shoppers: Your outlet need have to offer a one-experience-fits-all option to your customers. Endless aisle, implemented diligently can function as both a sales assist tool and a self-serve option.

Implement Endless Aisles for Retail Stores with Self Serve Kiosks

A Statista report says the self-service kiosk market will reach 21.42 billion by 2027. Moreover, Retailers are keen on investing in interactive kiosks worldwide.

Next, let us also understand how to implement endless aisles effectively by using Self-Serve Kiosks. Self-serve Kiosks can act as a panacea to provide an omnichannel shopping experience to customers at your in-stores.

Self-serve Kiosks virtual or endless shelves. They help customers to browse online product catalogs from your stores. Further, you can ship the products to their homes.

By using self-serve kiosks, customers can shop without any dependency on sales executives. Also, your stores can cut down on the salary expenses of hiring a sales executive.

Aidio Self-serve Kiosks can be your buddy to implementing endless aisles. It is available as Aidio ICX Suite to Brands/Retailers and offers valuable In-store interactive marketing and customer behavioral tracking tools. Implementing Endless Aisles with our Self-Serve Kiosks can definitely prove beneficial for retail outlets.

About Aidio

Aidio, a Bangalore-based company, an OEM of Android Displays  & Kiosks.  We provide a one-stop solution for all your interactive application requirements. Our services are Powered by a Customized Android motherboard, Smart edge computing capabilities,  Capacitive touchscreen & Professional LCD panels.

Get in touch with our customer support to implement robust endless aisles for your organization with our self-serve kiosks.

Useful Links

https://www.aidio.in/retail-sector-reinvent-with-self-serve-kiosks-in-2022/