2020: Time Tested Customer Experience Mantras
Engaging Customers and Treating Them like Guests is age old phenomenon when blended with current day Personalization and AI tools they can do wonders says this post….
Click & Collect Shopping Blend of Online and Inline
The Nucleus families are the order of the day. In current society, almost all the family members will be away from home during working hours. Ordering goods online has definitely given us flexibility, But during delivery, none of us will be at home. In addition, many goods come with delivery charges, isn’t it? Sometimes we…
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Customer-Experience: Different Enrichment Ways
Customer Experience Plays Important Role in gaining Loyal Customer Base… and strategies Retail outlets should adopt to win customers is portrayed….
Digitize or Diminish Challenge for Retailers
Retail Stores of 2020 have Neo-challenges in the globalized village and tightly woven electronic world. The age-old belief of Quality-Goods alone enhances Return On Investment of the organization has become a myth. A paradigm shift from Product-Centric models to Customer-Data Centric model has more relevance today. In this pretext, a recent post by Nikki Baird,…
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